All The Magic Scent diffuser oils are made in the USA from the highest quality ingredients. Unlike many competitors who manufacture overseas, our oils are produced locally to ensure consistent quality, freshness, and the highest safety standards with every bottle.

Yes. All The Magic Scent diffuser oils are fully IFRA (International Fragrance Association) compliant, meaning they meet the highest global safety standards for fragrance ingredients. Our oils are also vegan, cruelty-free, paraben-free, phthalate-free, and free from GMOs, aerosols, and VOCs — safe for your family, pets, and home.

We use only premium glass bottles for all our diffuser oils — never plastic. Glass preserves the integrity and purity of the fragrance, prevents chemical leaching, and is infinitely recyclable. It's a statement of quality — the same standard used by luxury perfume houses and five-star hotels worldwide.

Several things set us apart: our oils are Made in the USA, IFRA compliant, free from all harmful chemicals, and packaged in premium glass bottles. Our scents are inspired by the world's most iconic hotels — Aria Las Vegas, Westin, 1 Hotel Miami Beach, The Ritz London — and loved by over 90,000+ customers worldwide. We just stand behind our products and services.

"We also have a physical showroom in North Miami, FL — something no major competitor offers — where you can experience our full range of diffusers and scents in person before purchasing."

Fragrance is an accessory that's often overlooked in home design — but just as important as your choice of furniture, lighting, and artwork, scent adds depth and character to your space. The right fragrance transforms your home from a place you live in to a place you feel.

Studies in neuromarketing show that scent can increase emotional recall by up to 80% — which is exactly why the world's finest hotels invest heavily in signature fragrances. With The Magic Scent, you bring that same intentional luxury into your own home. A signature scent that welcomes you, calms you, and stays with you long after you leave.

Scent marketing is the strategic use of fragrance to create a memorable brand identity and enhance the customer experience. Research shows that customers stay longer, spend more, and remember a business better when a pleasant scent is present. From hotels and spas to retail stores and dental offices, The Magic Scent works with businesses of all sizes to find the perfect signature scent for their space.

Contact us for a free consultation — call us at (305) 697-7171 or email us at info@themagicscent.com and we'll be happy to help.

Yes — we offer a complete monthly scenting service for businesses in Miami-Dade, Broward, and Palm Beach Counties. We install our professional cold-air diffusers in your space and handle everything for you. You pay a simple monthly fee based on the number of machines installed — no long-term contracts, no commitments. Month to month, cancel any time.

We work with hotels, restaurants, spas, retail stores, medical and dental offices, gyms, real estate properties, and corporate offices. If you have a space that needs consistent, professional-grade fragrance — we can help. Contact us for a free quote tailored to your space — call (305) 697-7171 or email us at info@themagicscent.com.

It's simple. We visit your location, assess your space, and recommend the right number and placement of diffusers. We install everything and set up your signature scent. You pay a monthly fee based on the number of machines — we handle maintenance, oil refills, and any technical support. No contracts, no long-term commitments — just month to month.

Pricing depends on the size of your space and the number of diffusers required. We offer a free, no-obligation quote for all businesses. Call us at (305) 697-7171 or email us at info@themagicscent.com and one of our scenting experts will provide a personalized quote.

No — we work month to month with no long-term contracts required. We believe our service speaks for itself. Cancel any time with no penalties. Our goal is to provide a scenting experience so good that you never want to leave.

We currently offer professional installation and monthly scenting services for businesses in Miami-Dade, Broward, and Palm Beach Counties. For businesses outside these areas, we offer our full range of cold-air diffusers for self-installation, with full technical support available at (305) 697-7171 or info@themagicscent.com.

Yes — most customers successfully install our HVAC diffusers themselves in under an hour. Our team is available at (305) 697-7171 or info@themagicscent.com to walk you through the process step by step.

For customers in Miami-Dade or Broward County, we also offer professional home installation. Call or email us to schedule an appointment and we'll be happy to assist.

We carry diffuser oils inspired by the world's most iconic luxury hotels — including Aria Hotel Las Vegas (Heaven), Westin Hotel (White Tea), 1 Hotel Miami Beach (Whitewood), The Ritz Hotel London (Royal), Four Seasons Bora Bora (Bamboo), Bvlgari Resort Bali (Ocean), St. Regis Maldives (Mandarin Blossom), and many more. Shop our full Hotel Collection to explore all hotel-inspired scents.

Our top-selling diffuser oils are Heaven (inspired by Aria Hotel Las Vegas), Whitewood (inspired by 1 Hotel Miami Beach), Santal (inspired by Le Labo Santal 33), White Tea (inspired by Westin Hotel), and Royal (inspired by The Ritz Hotel London). Heaven alone has over 2,700 five-star reviews.

Yes. All The Magic Scent diffuser oils are vegan, non-toxic, and free from GMOs, parabens, aerosols, VOCs, and harsh chemicals. They are safe for use around children and pets.

When used at the recommended settings of 8 hours/day the bottles last approximately 1 month. The exact length of time will depend on the chosen on/off times.

Our diffuser oils are compatible with all cold-air, HVAC, and ultrasonic diffusers — not just The Magic Scent models. And yes, our diffusers can work with other brands' oils too. However, for best results and to maintain your warranty, we recommend using The Magic Scent diffuser oils, which are formulated specifically for optimal performance and fragrance quality with all TMS diffuser models.

Yes — our Fragrance Sample Pack includes samples from our best-selling diffuser oils, so you can find your signature scent before committing to a full bottle. We also offer Discovery Sets with 4 x 10ml oils from our Hotel, Designer, or Earth collections — perfect for exploring multiple scents at once.

Yes — subscribe and save on all The Magic Scent diffuser oils. Choose your delivery frequency:

- Every 4 weeks — save 30% on every order
- Every 8 weeks — save 20% on every order

There are no commitments — cancel any time before your next billing date. Subscribing is the easiest way to make sure you never run out of your favorite scent, delivered automatically to your door at a significant discount.

Cold-air diffusion is the technology used by luxury five-star hotels worldwide to create their signature scent experiences. It works by using cold, filtered air to atomize fragrance oil into ultra-fine nano-particles — dispersing a dry, invisible mist of pure scent throughout your space.

Unlike ultrasonic or heat-based diffusers, cold-air diffusion uses no water and no heat. This means the fragrance stays pure, potent, and chemically unchanged — no residue, no dilution, no damage to your interiors. Just clean, consistent, hotel-quality fragrance exactly as it was crafted.

Cold-air diffusers use no heat and no water — they atomize pure fragrance oil into a dry mist of nano-particles using cold, filtered air. This preserves the full integrity of the fragrance and fills larger spaces more evenly and effectively.

Ultrasonic diffusers use water and vibration to create a visible steam mist — this dilutes the fragrance, leaves moisture in the air, and doesn't perform well in larger spaces. Heat-based diffusers destroy the therapeutic benefits of the oils entirely.

Cold-air diffusion is the technology of choice for five-star hotels worldwide — and the only technology used by The Magic Scent.

Choose based on the size of your space — and keep in mind that ceiling height matters too. Two rooms with the same square footage but different ceiling heights will require different diffusion power. High ceilings (over 10 ft) mean more air volume to scent, so we recommend choosing the next model up for best results.

TMS Mini — up to 400 sq.ft. Perfect for bedrooms, home offices, bathrooms, and cars.
TMS 60 BT — up to 600 sq.ft. Ideal for small living rooms and studio apartments.
TMS LUX BT — up to 1,000 sq.ft. Our most popular home diffuser for open-plan living spaces and larger apartments.
TMS 100 / TMS 100 Pro WiFi — up to 2,000 sq.ft. For large homes, villas, and small commercial spaces.
TMS 300 Pro WiFi — up to 5,000 sq.ft. For large villas, boutique hotels, restaurants, and mid-size commercial spaces.
TMS 1000 Pro WiFi — up to 10,000 sq.ft. Designed for hotels, restaurants, spas, and large commercial spaces.

Not sure which model is right for you? Call us at (305) 697-7171 and our team will help you choose.

All The Magic Scent diffusers work as standalone units — simply plug them in and place them anywhere in your space. No installation required. Our TMS 100, TMS 100 Pro WiFi, TMS 300 Pro WiFi, and TMS 1000 Pro WiFi also come with an additional HVAC nozzle, allowing you to connect the unit directly to your HVAC system via a hose — distributing fragrance evenly through every room via your ductwork.

All four HVAC-compatible models also feature a built-in fan that distributes scent more evenly throughout the space when used as standalone units — giving you powerful, consistent coverage without any installation.

Standalone is ideal for homes and smaller commercial spaces where you want immediate, flexible scenting. HVAC installation is ideal for larger properties, hotels, and businesses that want seamless, whole-property fragrance coverage with no visible unit in the room.

Yes — our HVAC diffusers work with your AC, fan, or heat settings. Warm air will give a slightly stronger fragrance experience, so if using with heat we recommend turning the intensity down slightly. The fan must always be running for the fragrance to circulate — during cooler months, set your HVAC fan to the ON position (not AUTO) to ensure continuous scenting.

It depends on your model — and there's no single right answer, since intensity also varies by fragrance. A bold, rich scent like Oud Wood or Santal will fill a room faster than a light, delicate scent like French Lavender or Citrus Squeeze, even at the same settings.

The TMS LUX BT has 9 intensity levels — simply select the level that feels right for your space and preference. The TMS 100, TMS 100 Pro WiFi, TMS 300 Pro WiFi, and TMS 1000 Pro WiFi give you full control via the app — set how many seconds the diffuser runs and how many seconds it rests between cycles. For example, a medium starting point would be 150 seconds on and 120 seconds pause — then adjust up or down based on your preference.

We recommend starting at a medium setting and adjusting from there based on your personal taste. There's no formula — you're in full control. The goal is a fragrance that feels like it belongs to the space, not one that announces itself.

Place your diffuser in a central, open area of the room for the most even fragrance distribution. Avoid positioning it directly next to windows, vents, or air conditioning units where airflow may disrupt diffusion.

For wall-mounted models, position at mid-height for optimal coverage. Allow the fragrance to circulate naturally — when placed correctly, it should feel as if the scent belongs to the space, not that it's coming from a machine.

No — when the oil bottle is inside the unit, always keep the diffuser in its upright, vertical position. Laying it on its side may cause oil to leak into the internal mechanics of the unit and damage the diffuser.

Yes — for HVAC diffusers to distribute fragrance through your space, the fan must always be running. During cooler months when you're not using air conditioning, set your HVAC fan to the ON position (rather than AUTO) to ensure fragrance continues to circulate throughout your home or business year-round.

Important: When your TMS 100, TMS 100 Pro WiFi, TMS 300 Pro WiFi, or TMS 1000 Pro WiFi is installed via HVAC, the built-in fan of the diffuser must be turned OFF. When connected to your HVAC system, the fragrance is distributed through your ductwork — the diffuser's own fan is no longer needed and should be disabled to ensure proper operation.

Very little — but regular cleaning every 2-3 months will significantly extend the life of your diffuser and keep each scent performing at its best.

To clean your diffuser: empty any remaining oil from the bottle, fill it with a small amount of pure alcohol (isopropyl alcohol), place it back in the unit, and let the diffuser run for a few hours. The alcohol dissolves any oil residue inside the internal components and prevents clogging. Discard the alcohol when done, refill with your preferred scent, and resume use.

Think of it like changing the filter in your air conditioner every month — a small habit that protects your investment and keeps everything running smoothly. No technician needed, no special tools — just pure alcohol and a few hours.

For any maintenance questions, our team is available at (305) 697-7171 or info@themagicscent.com.

All orders are fulfilled from our distribution center in Miami, Florida and shipped via FedEx or UPS — carriers we trust for reliable, fast, and trackable delivery.

Orders within the USA are processed within 1-2 business days and typically arrive within 5-7 business days. Processing times may vary slightly during peak periods or holidays.

You will receive a tracking confirmation email as soon as your order ships. For expedited shipping options, call us at (305) 697-7171.

Yes — we offer free standard shipping on the following orders:

United States: Free shipping on all orders over $200, shipped via FedEx or UPS.
UK & Europe (France, Germany): Free shipping on all orders over €150.
Canada: Shipping costs are calculated at checkout based on your location.

For all other countries, please contact us at (305) 697-7171 or info@themagicscent.com for shipping options and rates.

All orders are fulfilled from our distribution center in Miami, Florida. This means fast processing, reliable delivery, and the pride of supporting a truly local, Miami-based brand.

You can place orders directly on themagicscent.com if you are located in the following countries:

- United States
- United Kingdom
- France
- Germany
- Canada

For all other countries, please contact us directly to place your order — call us at (305) 697-7171 or email us at info@themagicscent.com and we will assist you with your order, payment, and the best available shipping options for your location.

Yes — we ship worldwide. However, for countries outside the United States, United Kingdom, France, Germany, and Canada, orders cannot be placed directly on our website at this time.

To place an international order, please contact us directly and we will assist you with your order, payment options, and the best available shipping carrier for your location:

- Phone: (305) 697-7171
- Email: info@themagicscent.com

We will do our best to ensure your order reaches you safely and efficiently, wherever you are in the world.

We process and fulfill orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us immediately at (305) 697-7171 or info@themagicscent.com and we will do our best to accommodate your request before the order is dispatched.

Once an order has been shipped, we are unable to make changes or cancellations. Please double-check your order contents, shipping address, and payment method carefully before placing your order.

Once your order ships, you will receive a confirmation email with your FedEx or UPS tracking number and a direct link to track your package in real time.

If you haven't received your tracking information within 2 business days of placing your order, please check your spam folder first. If it's not there, contact us and we will look into it immediately:

- Phone: (305) 697-7171
- Email: info@themagicscent.com

Yes — unlike most home fragrance brands, The Magic Scent has a physical showroom where you can experience our full range of cold-air diffusers and fragrance oils in person before purchasing.

Visit us at:
1842 NE 144th Street, North Miami, FL 33181

Our team is on hand to help you find the perfect diffuser for your space and the right scent for your home or business. No appointment needed — just come in and explore.

For opening hours or to schedule a visit, call us at (305) 697-7171 or email us at info@themagicscent.com.

We offer a 30-day return policy on all purchases, counted from the date of delivery.

Diffusers: New, unused diffusers in original packaging can be returned within 30 days for a full refund. Used diffusers can be returned within 30 days for store credit or a partial refund — a 30% restocking fee will be deducted.

Diffuser Oils: New, sealed and unopened oils can be returned within 30 days for a full refund. Opened or used oils can be returned within 30 days for store credit or a partial refund — a 30% restocking fee will be deducted.

Please do not send any items back without first contacting our team. Customer is responsible for all return shipping fees. A copy of your proof of purchase (invoice, receipt, or credit card used) must be included with your return.

Contact us before returning: (305) 697-7171 or info@themagicscent.com.

To initiate a return or exchange, please contact our team first — do not send items back without prior authorization as this may delay your resolution.

- Phone: (305) 697-7171
- Email: info@themagicscent.com

Once your return is approved, we will provide you with instructions on how and where to send your item. Please include a copy of your proof of purchase (invoice, receipt, or credit card used) with your return package.

Opened oils can be returned within 30 days of delivery for store credit or a partial refund — a 30% restocking fee will be deducted. Once the seal is broken, the oil cannot be returned for a full refund.

We always recommend trying our Fragrance Sample Pack before committing to a full bottle — it includes 15 samples from our best-selling oils so you can find your perfect scent before purchasing.

If your order arrives damaged or with a manufacturing defect, please contact us immediately at (305) 697-7171 or info@themagicscent.com with photos of the damage and your proof of purchase. We will arrange a replacement or refund as quickly as possible at no cost to you.

Once your return is received and approved, we will initiate your refund to your original method of payment within 5-10 business days. You will receive an email confirmation once the refund has been processed. Please note that the time it takes for the refund to appear in your account depends on your bank or card issuer's policies — this is outside of our control.

Yes — any purchase made from November 24th onwards is eligible for return until January 4th, or within 30 days of delivery, whichever is longer. This gives you peace of mind when purchasing gifts during the holiday season.

All standard return conditions apply — items must be unused (diffusers) or unopened (oils) for a full refund. Contact us at (305) 697-7171 or info@themagicscent.com to initiate a holiday return.

All The Magic Scent diffusers come with a 2-year manufacturer's warranty from the date of purchase — the longest warranty in the home fragrance diffuser industry. We are proud to be the only company in our space offering this level of coverage, because we believe in the quality of our products and we want our customers to feel completely confident every time they buy from us — not just once, but for years to come.

The warranty covers any manufacturing defects in plastic materials, electronics, or workmanship. If your diffuser develops a defect within 2 years of purchase, we will replace it.

Our after-sale support team is always available to assist you with any questions, troubleshooting, or warranty claims:

- Phone: (305) 697-7171
- Email: info@themagicscent.com

Please note: the warranty applies only when the diffuser has been used exclusively with The Magic Scent diffuser oils purchased from our online store at themagicscent.com. Customer is responsible for all shipping fees associated with any exchange or repair under warranty.

The 2-year warranty covers manufacturing defects only. It does not cover:

- Damage caused by misuse, accidental drops, or physical damage
- Damage caused by using third-party oils not purchased from themagicscent.com
- Normal wear and tear over time
- Damage caused by improper installation or maintenance

If you have any questions about whether your issue is covered under warranty, contact us at (305) 697-7171 or info@themagicscent.com and we will do our best to assist you.

Our team is available through multiple channels:

- Phone: (305) 697-7171
- Email: info@themagicscent.com
- Showroom: 1842 NE 144th Street, North Miami, FL 33181

We are happy to help with any questions about returns, exchanges, warranty claims, product recommendations, or anything else. Our goal is to ensure you are completely satisfied with your purchase.

Yes. All The Magic Scent diffuser oils are vegan, non-toxic, and free from GMOs, parabens, aerosols, VOCs, phthalates, and harsh chemicals. Safe for use around children and pets. French Lavender is particularly popular with pet owners. We recommend good ventilation in smaller enclosed spaces.

Yes. All our diffuser oils are fully IFRA (International Fragrance Association) compliant — meeting the highest global safety standards for fragrance ingredients. They are also produced in accordance with the Toxic Substances Control Act (TSCA) and adhere to the VOC guidelines set forth by the California Air Resources Board (CARB). Our oils are free from all carcinogens as defined by the National Toxicology Department (NTP), International Agency for Research on Cancer (IARC), and OSHA.

No — our diffuser oils are formulated in their pure, undiluted form for use in cold-air and ultrasonic diffusers only. Do not apply them directly to skin. If accidental contact occurs, wash the area thoroughly with soap and water.

Yes. All The Magic Scent diffuser oils are 100% vegan and cruelty-free. We do not use any animal-derived ingredients and our products are never tested on animals.